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FAQs
Where does Story Fresh deliver?
Story Fresh supplies food service customers across Eastern Australia, with our Queensland operations supporting reliable year-round fresh produce supply. Contact our team to confirm delivery availability and schedules for your location.
Who does Story Fresh supply?
We work with a broad range of food service customers, including hospitality venues, restaurants, quick-service restaurants, hotels, caterers, healthcare providers, government organisations, educational facilities and other commercial kitchens.
What products does Story Fresh supply?
Our range includes fresh-cut vegetables and salad products, chef-prepared fruit and vegetables, gourmet salads, stir fries and vegetable mixes, as well as quality fresh fruit and vegetables sourced for commercial customers.
Do you supply directly to the public?
Story Fresh primarily supplies commercial food service customers. Contact our team if you’re unsure whether we can accommodate your requirements.
Where is your produce grown?
Story Fresh grows key fresh produce across our Queensland farming operations and supplements this with quality produce sourced from trusted Australian growers to provide customers with a broad and reliable range.
Is Story Fresh produce Australian grown?
We proudly grow produce on our own Queensland farms and source additional fresh produce from Australian growers wherever possible. Product origin can vary depending on season and availability, so speak with our team if you require origin information for a particular product.
How quickly is produce processed after harvesting?
Our vertically integrated farming and processing operation allows key fresh-cut products to move rapidly from harvest through cooling, processing and packing. Some products can be harvested, processed and on their way to customers on the same day.
What food safety systems does Story Fresh use?
Food safety is integrated throughout our farming and processing operations, with quality controls, product testing, traceability and independent auditing forming part of our food safety program.
Can you provide different cut sizes or pack sizes?
Yes. A range of cut and pack sizes is available across our fresh-cut products, and other specifications may be available depending on the product and volume required. Talk to our team about your kitchen’s requirements.
Do you provide ready-to-eat products?
Selected Story Fresh fresh-cut products are washed, processed and packed ready for use. Product specifications vary, so refer to the individual product information or contact our team for details.
Can Story Fresh supply large food service operations?
Yes. Our farming, sourcing, processing and distribution capabilities are designed for commercial food service supply, from individual hospitality businesses through to larger multi-site and institutional customers.
How do I order?
Existing customers can order through the Story Fresh online ordering system. New customers can contact our team to discuss their product requirements, location, volumes and delivery needs.